Career Center

The Scheduling Technician coordinates with managers and designees in maintaining and developing schedule patterns and templates. The Scheduling technician is responsible for maintaining calculated daily staffing levels via a unit schedule. Utilizes computerized database to maintain accurate records and access personnel and schedules. Takes personal responsibility to stay abreast of current policies and procedures related to the Master Staffing Guidelines, as well as maintains proficiency in all Scheduling technologies. Assists in verifying employee work hours and preparing payroll. Provides excellent service at all times. Performs all assigned duties in a courteous and professional manner.

NON-EXEMPT

Provides timely and accurate communication of information to and from unit staff, managers, patient flow specialist, and others in order to provide balanced schedules for assigned time frames.

Collaborates with the Centralized Clinical Staffing Center Manager and specified acute care unit manager or designee for computer data and reports to ensure appropriate staffing for their assigned units.

Performs other job related duties including, but not limited to registration in multiple systems, coverage of ancillary departments, as well as other duties assigned by the Manager or Supervisor.

Develops strong working relationships with all units within, but limited to, Benefis Hospitals acute care. Additionally, develops working relationships with other departments such as BMG clinics, Sletten Cancer Center, independent physician offices and other divisions within BHS to ensure maximum communication and coordination of scheduling of staff.

Identifies scheduling office processes consistently and accurately utilizing staffing office department policy manual

Works closely with Managers, patient flow specialist, and others to maintain effective and quality staffing levels on the acute care units.

Update schedules, staffing sheets and the computer software staffing schedules when schedules changes are received from the acute care units/nurse managers.

Assists with special projects as assigned

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.

Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Professional Requirements:

Adheres to dress code.

Completes annual educational requirements.

Maintains regulatory requirements.

Wears identification while on duty.

Maintains confidentiality at all times.

Attends department staff meetings as required within the department.

Reports to work on time and as scheduled; completes work in designated time.

Represents the organization in a positive and professional manner.

Actively participates in performance improvement and continuous quality improvement (CQI) activities.

Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards

Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.

Complies with Benefis Health System Organization Policies and Procedures.

Complies with Health and Safety Standards and Guidelines.