This position is located within the Audiology Service line at WCHCS in Grand Junction, CO. Health Technician-Audiology (HTA) is under the supervision of the supervisor of Audiology & Speach Pathology. The duties and responsibilities are to be carried out in all clinical and other patient care areas serviced by WCHCS Audiology service, which may include supporting WCHCS CBOCS and/or the Western Colorado Rehabilitation Unit. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. Experience or Education: Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled OR Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position OR An equivalent combination of experience and education are qualifying. An example is listed below: Three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met. GS-7: Experience Completion of one year of progressive experience and/or experience equivalent to the next lower grade GS-6 level directly related to the position being filled. AND Knowledge, Skills, and Abilities (KSAs) In addition to the experience above, the candidate must demonstrate the following KSA's: Ability to mentor and train new Health Technicians-Audiology. Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials. Ability to develop and implement the technician role for a program in a focused area of audiology. References: VA HANDBOOK 5005/143 PART II APPENDIX G70 Preferred Experience Experience as a technician in Audiology for more than one year Technician in direct patient care Evidence of experience working with Hearing Aids Evidence of progressively higher leadership roles and responsibility Certified in Occupational Hearing Conservation preferred Physical Requirements: Employee must bend/lift with good body mechanics, assist patients in wheelchairs by pushing/pulling, walk short distances multiple times during the day, portions of the day using desk/computer with good body mechanics, sufficient vision/dexterity to perform otoscopic exams and ear impressions. ["*** This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until February 3rd, 2023 (May be extended based on applicant count). The initial cutoff date for referral of eligible applications will be January 5th, 2023. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as needed basis until positions are filled. *** Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. Direct patient care duties may include, but not limited to the following: Greeting and escorting patients Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting Conducting hearing pass/fail screenings without interpretation Non-diagnostic otoscopy Cerumen management Taking earmold impressions Hearing aid troubleshooting and repair Providing basic hearing aid information for patients and caregivers Performing listening checks on hearing aids Electroacoustic analysis of devices Pairing hearing aids and accessories via Bluetooth technology Programming previously stored settings into hearing aids Activating remote controls Administrative duties may include, but not limited to the following: Managing office supplies Tracking loaner stock hearing aid inventory Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly Scheduling appointments Packaging and mailing hearing aids and accessories Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs) Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions Assisting patients, visitors, and others requesting information Management of infection control, patient safety, and clinical supplies for the audiology clinic Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies The incumbent is responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. The incumbent can also be tasked other duties as assigned for department support and/or direct patient care needs as they are identified. Work Schedule: Mon-Fri-8:00am-4:30pm. Schedule can be negotiated with management. Telework: Not available Virtual: This is not a virtual position Functional Statement #: 54335-O Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.