Career Center

Duties

1. Supports IPT sales team as Sterile Processing subject matter experts to gain Customer confidence, grow product line revenue and promote STERIS solutions.
2. Supports IPT Marketing by providing clinical expertise in the development and market launch of new products or services as well as concerns with existing products and programs
   • Supports Product Managers in the following areas:
   • Support for VOC
   • Support in feasibility and prelaunch of NPD
   • Troubleshooting
   • Review photography for clinical appropriateness
   • Review presentations
   • Sample competencies
   • Sample procedures
   • Clinical Q&A
   • Content ideation and review
3. Works directly with Customers, Dealer Representatives, and Sales/Service/Customer Support employees for the purpose of providing clinical expertise with strong emphasis on the application of STERIS products via Customer visits, presentations, hands-on training, and communication (written and oral).
4. Assists sales team with product and/or equipment in-servicing as needed.
5. Plans, generates, and provides formal educational seminars and workshops to stimulate product interest and increase sales.
6. Audits Customer work processes (infection prevention, reprocessing and perioperative practice) and use of equipment and related accessories to ensure compliance with operating/processing instructions. Based on audit, proactively identifies opportunities for improvement and provides recommendations.
7. Documents audits with recommended actions in standard report format, copying Customer. Inform Account Managers, and Region Manager of any and all opportunities identified during the audit.
8. Other duties to be assigned.