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The Supervisory Health Technician (Ophthalmology) in Complexity Level 1 (High Complexity) at the Veterans Health Administration (VHA) support Ophthalmologists in diagnosis, treatment, prevention, follow-up care and patient counseling. At the Supervisory GS-10 level, the Health Technician (Ophthalmology) preforms complex assignments and program management duties such as overseeing the integration between ophthalmic medical devices and the electronic medical record system. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician. OR Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate degree in a health care related degree OR Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below: Six months of experience in the health care field; and one year above high school; or Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces; or Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting. Certification. All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology). English Language Proficiency. Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d). Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Health Technician (Ophthalmology, GS-10 Grade Level Experience: One year of experience equivalent to the GS-9 Supervisory Health Technician (Ophthalmology) grade level. Experience includes but not limited to the following: Supervision, administrative management, and direction of Health Technician (Ophthalmology) auxiliary staff. Administrative and professional responsibility for planning and directing the Health Technician (Ophthalmology) staff activities for the service or equivalent unit at an independent outpatient clinic. Preparing work assignments. Monitoring clinical performances of Health Technician (Ophthalmology) staff. Conducting performance appraisals, and other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. Assures compliance with accrediting agency and regulatory requirements. Assures corrective action is initiated as needed. AND, Demonstrated Knowledge, Skills, and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work independently to set priorities, delegate tasks, meet multiple deadlines, analyze organizational problems, and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity within the service; Ability to develop policy, manage equipment requests, and provide workload analysis in Ophthalmology Service; Demonstrated leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees, team members, managers and other departments; Ability to perform the full range of supervisory duties which includes responsibility for assignment of work to be performed; competency assessments; performance evaluations; selection of staff; and recommendation of awards, advancements, and when appropriate, disciplinary actions. Preferred Experience: Prior eye technician experience, minimum 5 years. References: VA Handbook 5005 Part II Appendix G52, Dated 2/7/2018. The full performance level of this vacancy is Supervisory GS-10. Physical Requirements: Moderate lifting and carrying; pushing; reaching above shoulders; use of fingers, both hands required; walking and standing; kneeling; repeated bending; near and far vision (correctable); depth perception; ability to distinguish basic colors and shades of color; mental and emotional stability; working closely with others. ["The Supervisory Health Technician GS-10 (Ophthalmology) duties include but not limited to the following: Supervision, administrative management, direction of ophthalmology staff, and supervises interactions of Health Technicians (Ophthalmology) with affiliate ophthalmology residents. May be delegated full administrative and professional responsibility for planning and directing the ophthalmology staff activities for the service or equivalent unit at an independent outpatient clinic. Full supervisory responsibility over a section or equivalent work unit. Preparing work assignments, monitoring clinical performances of ophthalmology staff, volunteers, and/or students. Conducting performance appraisals, and other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. Assures compliance with accrediting agency and regulatory requirements, and the quality management program and assure corrective action is initiated as needed. Assures orientation and competency assessment of assigned staff. Develops policies and procedures; manages document control; develops performance standards, position descriptions and functional statements. Responsible for professional and administrative management of an assigned area to include budget execution. Work Schedule: Monday to Friday, 8:00a.m. to 4:30p.m. Compressed/Flexible: Yes Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required"]

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