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Patient Access Shift Lead Associate - Patient Access Rev Cyc
Penn State Health CorporationLocation: US:PA:Lancaster Work Type: Full Time FTE: 1.00 Shift: Evening Hours: 3:00p - 11:30p every other weekend and holidaySUMMARY OF POSITION:The Shift Lead Associate provides in-the-moment supervision to team members to address procedure and behavior issues as they occur. The incumbent also provides line-level technical expertise to support all functions performed by the team to which the incumbent is assigned. The incumbent is responsible for reviewing and providing feedback for quality and productivity to team members, as well as investigation and resolution of the most complex tasks performed by the team.MINIMUM QUALIFICATION(S):
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